Madhya Pradesh Public Service Guarantee Act,2010

The recently implemented Madhya Pradesh Public Services Guarantee Act/Lok Seva Adhiniyam, 2010 is first of its kind in India! No other state has come up with such a groundbreaking legislation to uproot corruption and facilitate Public services to common man. Shivraj Singh Chauhan led BJP government in M.P indeed deserves extolment.

The Public Service Guarantee Act provides:

The Act ensures delivery of time bound services to the public. If the officer responsible for the service fails to provide the service in time he will have to pay a fine. The following are the services guaranteed under the Act:

  • Birth Certificate
  • Caste Certificate
  • Domicile Certificate
  • Tap water supply connection
  • Khasra copies
  • Death Certificate

The Procedure under the Public Service Guarantee Act:

  • The applicant shall receive a receipt when he or she submits an application to the officer for desired service. The time begins from the date of submission which is mentioned the receipt.
  • There is a fixed time for every officer to keep a file with him. If the officer in charge fails to provide the service in time the applicant can approach the first and second appellate officers. They would instruct the officer concerned to provide the service.
  • In case of delay, the officer in charge will have to pay a fine to the tune of Rs. 250 per day, maximum of Rs. 5,000.
  • The Appellate officer can also be penalized if he fails to ensure the delivery of service. He shall be fined to the tune of Rs. 500 per day, maximum of Rs. 5,000 if he is unable to give any valid reason for non delivery of services.

The Act will be instrumental in curbing corruption on the lower levels bureaucracy. If implemented in good order the Public Service Guarantee Act, 2010 shall make Madhya Pradesh a model state in terms of rendition of public services.

Picture credit:  ipatrix.com

By Nikita Anand on October 29, 2010 · Posted in Simplified statute

9 Comments | Post Comment

mahendra bhatia says:

indeed a good news for curbing the menace of corruption rooted at all lower levels at goverrnment offices in our country!

Posted on December 10th, 2010

Nikita Anand says:

The residents of Madhya Pradesh have high expectations from the Legislation. Lets hope it becomes successful in curbing corruption at the lower level.

Posted on January 28th, 2011

vimal dutt sharma says:

Definitely it will give ease for a common people of state but one thing is to be implemented here ,close monitoring and fast
resolution .

Let’s hope for the best………..

Posted on March 31st, 2011

Nikita Anand says:

Yes, I totally agree.We can play the role of good citizens by having a positive outlook since its just the beginning. If things don’t go as expected then it would be time for us to play the role of aware citizens and raising our voices so that those who are in-charge of implementation of the Act hear us.

Posted on April 1st, 2011

pawan says:

its really a good afforts by the government of shivraj singh. and full support the whishes to this step towards eredication of corption.

Posted on January 6th, 2012

amit sen sironj says:

its really a good afforts by the government of shivraj singh. and full support the whishes to this step towards eredication of corption.

Posted on January 18th, 2012

indianhomemaker says:

Delhi has Time Bound Delivery Act, which works exactly the same way.

http://zeenews.india.com/news/delhi/delhi-more-services-under-time-bound-delivery-act_748410.html

Posted on February 12th, 2012

shweta maurya says:

Yes, I also agree.

Posted on April 10th, 2012

Hari Shanker Sahu says:

“MadhyPradesh Public Service Guarantee Act,2010” alone is not going to fetch requisite results.It is just for that to apprehend the culprits out and to prosecute them.Question of punishment comes only when it is prooved. The whole thing is the morality which makes a man, man in real.Let us hope !

Posted on March 5th, 2013